The other morning did not start well for us here at COLEwebdev. We found upon waking that our server was down, not responding and the fix was not within site. We worked all morning with our server technicians and finally by late morning we had some of our websites coming back online. This had us thinking about communicating with our clients more efficiently, and providing alternate means of contact if email does not work.

Here’s a list of services that you can use to either reach out to us:

Follow us on Twitter – We post company updates to this account whenever something is happening (good and bad)

Like our Page on Facebook - We will post updates here as well and will be available to receive messages sent through Facebook.

Telephone: 508-413-2043 – Along with our office number which we can access anywhere, each of our cell phones (Josiah and Desiree’s) are available for emergencies. Please call us on our office line and we will share these numbers with you.

Alternate Email: Normally [email protected] is a great way to reach us. But this morning we lost our email too, so we used an alternate Gmail address: [email protected]

Like any outages or problems we have learned from this experience and are implementing measures to prevent a similar situation in the future. If you have any questions about your website hosting, or the measures we are taking to improve don’t hesitate to ask us.

If answered no to the question above, you should review your website and find out why.  Every website should have the goal of bringing your company leads.  If you do not have people filling out your contacts form, sending your emails or calling you and telling you they are on your website, there is something missing.  What that something is could be as simple as marketing.  Your website is like a little island in the middle of now where, you must let everyone know it’s there.  If you design and build and launch a website and do not touch it for months or years, it will become stale and search engines and potential customers will not find it.  You need to let everyone know your website is online, live and kicking.

Some easy ways to market your website are to: Add your web address to your business cards, brochures, work trucks, shirts, pens and more.  Then when you wear your tshirts people will see your web address, or when you drive your truck around people will see it as well.  Anyone that you meet that you feel may be a potential client, tell them to visit your website.

Make sure your website is up top date.  This means regular updates, monthly is the best.  Update the content, photos, address and company news and profiles.  Get your new projects, products and testimonials added to your website each month.  All of these updates will make people want to visit your website and to come back again and again.

Think of your website as a very important piece of marketing for your business, and if you do not use it to it’s fullest potential, you won’t get leads.

Leads lead to customers, which is the goal of every business website.

We have a special running from June 21st  through July 21st .  Buy 2 hours of website update time, get 1 hour free.  We know that content is king in the online world and how important it is to keep your website up to date.  This is our way of letting all of our customers know now is the time to update your website.  Whether it’s new photos, a new phone number, new business location, new homepage copy or new about us copy, we can get it on your website right away.

Many websites are designed, built, launched and then forgotten.  We want all of our customers to have an up to date website with new and fresh content on a regular basis.  We also would like for our clients to have regular steady traffic to their websites, and this is only going to happen if the website is up to date.  So send us an email or give us a call today and get your Free hour of website update time.  Your leads and clients will thank you.